RE Shopping Cart β Terms of Use
Last updated: May 17, 2026. Welcome to Robinson Empire LLC ("RE," "Robinson Empire," "we," "our," or "us"). By accessing, using, or placing an order through the RE shopping cart, you agree to the following Terms of Use. Please read carefully before completing your purchase.
- Acceptance of Terms
- Marketplace Platform
- Order Processing & Payment Authorization
- Shipping & Delivery
- Returns & Refunds
- Wallet Rewards & RE Member Benefits
- User Conduct
- Product Information Disclaimer
- Intellectual Property
- Limitation of Liability
- Account Suspension & Termination
- Governing Law
1. Acceptance of Terms
By using the RE shopping cart and placing an order through our platform, you acknowledge that you have read, understood, and agreed to these Terms of Use, including our Privacy Notice, Refund Policies, Vendor Policies, and all applicable platform rules.
If you do not agree with these terms, please do not use the platform or complete your purchase.
2. Marketplace Platform
RE operates as a global e-commerce marketplace connecting customers with independent vendors, manufacturers, affiliates, and service providers.
Unless otherwise stated:
- Products sold on the platform are offered by third-party vendors or manufacturers.
- RE is not the direct manufacturer, warehouse operator, or owner of most listed products.
- Vendors are responsible for product quality, inventory accuracy, shipping, warranties, and compliance with applicable laws.
3. Order Processing & Payment Authorization
By placing an order, you agree that:
- All payment information provided is accurate and authorized.
- RE may verify payment details before processing orders.
- Orders may be canceled, delayed, or rejected if fraud, suspicious activity, pricing errors, or inventory issues are detected.
- Prices, shipping fees, taxes, promotions, and discounts may change without prior notice.
Your payment method may be temporarily authorized before final transaction approval.
4. Shipping & Delivery
Shipping timelines may vary depending on vendor location, product availability, customs processing, weather conditions, and courier services.
RE vendor standards generally require:
- Domestic shipment setup within approximately 3 business days
- International shipment setup within approximately 7 business days unless otherwise specified
Estimated delivery times are not guaranteed.
RE is not responsible for:
- Courier delays
- Customs delays
- Incorrect addresses provided by customers
- Lost packages caused by third-party shipping carriers
5. Returns & Refunds
Most products purchased through the platform may qualify for returns within 30 days unless otherwise stated by the vendor.
Return eligibility may be denied for:
- Used or damaged products
- Customized or personalized items
- Final sale items
- Hygiene-sensitive goods
- Digital products or services
Refund approvals are subject to vendor review and platform compliance standards.
6. Wallet Rewards & RE Member Benefits
Eligible purchases may qualify for RE Wallet rewards, promotional credits, cashback programs, or member-exclusive benefits.
Reward programs:
- Have no cash value unless specifically stated
- May expire
- May be modified or canceled at any time
- Are subject to fraud prevention monitoring
Abuse of the rewards system may result in account suspension or termination.
7. User Conduct
Users agree not to:
- Use the platform for fraudulent activity
- Interfere with platform operations or security
- Use automated systems to manipulate purchases or rewards
- Submit false information
- Attempt unauthorized transactions outside the RE platform
All transactions must remain within official RE systems and payment channels.
8. Product Information Disclaimer
RE strives to ensure accurate product descriptions, pricing, and images; however:
- Product colors and appearance may vary
- Descriptions may contain inaccuracies or typographical errors
- Availability is not guaranteed
- Some products may differ slightly from displayed images
RE reserves the right to correct errors without prior notice.
9. Intellectual Property
All RE branding, logos, platform designs, graphics, software, and original content are the intellectual property of Robinson Empire LLC and may not be copied, reproduced, or distributed without written permission.
10. Limitation of Liability
To the maximum extent permitted by law, RE shall not be liable for:
- Indirect or consequential damages
- Vendor disputes
- Shipping delays
- Product misuse
- Third-party service interruptions
- Unauthorized account access caused by user negligence
Use of the platform is at your own risk.
11. Account Suspension & Termination
RE reserves the right to suspend or terminate accounts that violate platform policies, engage in suspicious activity, abuse promotions, or compromise platform integrity.
12. Governing Law
These Terms shall be governed by applicable laws of the jurisdictions in which RE operates, including applicable United States and international e-commerce regulations.