Buy American, Sell American!

To boost sales and effectively differentiate our vendor’s products from competitors, our team is working tirelessly to build the best platform for the success of your business. Robinson Empire does not look forward to boosting sales but we also provide the best platform that secures data gotten from customers, vendors, partners and visitors of our website. We are dedicated to building the best customer and vendor experience whilst exceeding expectation, solving problems, and understanding our customers better than before.

Products are easy to find on our websites

For a great user experience on our online store, we have optimized our website to be user friendly – making it easy and fast to find what you are looking for – from our homepage to our category pages.

Product categorizing and product filtering

Our website is well product-categorized into groups of like products. We have organized our website into Electronic, Gadget, Men’s attire, Music player, Tech, Women’s dress, Exercise and Fitness, Health and Nutrition, Fashion, Lifestyle and lots more.

We have also filtered our website, allowing a customer to explore each product category. We have provided a way to further refine product results by attributes like brand, price, colour and size to narrow the number of search results.

It’s our job to know what you think about and shop for, thereby offering you products you would like best.

Great product pages                      

Robinsonempire.com provides the best product pages which strike a balance between providing all the information customers want about the product — without overwhelming them with information. We provide a thorough description of products, including details on dimensions, material, weight, and colour, which help customers feel like they’re making an informed decision.

Our product pages also highlight benefits based on the use case, helping customers determine if the product solves their particular problem.

Educating our customers, vendors, partners and website visitors

Good content like this article and more on our blog are a means of adding helpful, informative content for users of our website. This makes a great difference with our website users by being a resource, providing research answers about a new product or unfamiliar category.

Our Mobile website

The case for the importance of mobile optimization can not be overemphasized. This is why we’ve built one of the best mobile version, capturing a positive user experience on devices like smartphone and tablets.

Our Mobile Web is design-responsive i.e. it adjusts automatically to the size of the user’s screen, ensuring that customers get a mobile experience similar in appearance and functionality to that on a desktop.

Membership and Vendor accounts

Offering vendors and customers alike the option to create an account and become a member of our site reduces the inconvenience. We save information (but only if you wish!) to ease site usage of having to fill out the same information over and over. Such information includes entering billing details, shipping addresses and lots more.

Particularly if you are crunched for time or making a purchase on-the-go, this addition to our site allows you to shop a store quickly since your information about payment and shipping information is already saved.

The membership and vendor account also gives you access to utilize our Membership Wallet Reward Program.

The Membership Wallet Reward Program is a 6-month Wallet Reward program available for vendors and customers on Robinsonempire.com.

When you signup and subscribe on the Robinsonempire.com website, you as a vendor will receive a FREE 6-month reward to upload your product listings and make sales on our website.

As a customer member, this membership reward plan is tailored to help you save as much money as possible every time you make a purchase, comment on our vendors’ blog or even when you refer a friend to sign up and shop on our online store.

See our Membership Wallet Reward Program article for more information.

We provide timely, effective customer support

In today’s always-on world, customers expect quick answers to their questions. Offering prompt and effective customer service and support is one of the best ways we use at Robinson Empire to boost customer, vendor and member experience.

And finally,

Security at Robinson Empire!

Customers share some of their most sensitive information on every online store platform. This information includes their names, addresses, and credit card details. That’s why we at Robinsonempire.com, put forward our best effort to process data in a completely secure manner.

Robinsonempire.com does not handle customers’ credit card information. In fact, we don’t collect, store, or process such data in any way. Rather, Robinson Empire supports several popular payment gateways that process customers’ payment information.

Payments on the payment processor’s secure page

When a customer places an order, Robinsonempire.com sends the order information to the payment processor and securely redirects the customer to the payment gateway’s web page where they enter their credit card information. When payment is complete, the payment processor sends a reply (callback) confirming payment to Robinsonempire.com.

Payments completed without leaving the store page 

Some payment processors are integrated with Robinsonempire.com differently. With these payment processors, customers are not redirected. Instead, they see a payment form right on the store’s checkout page.

In this case, Robinsonempire.com works within a customer’s browser. This way, when a customer enters their credit card information, the data is not transferred to the server where our website or online store server is located. Robinsonempire.com connects directly to the payment gateway via a highly secure channel and sends a request with the order information. This information is not transferred to Robinson Empire servers, does not pass through, and is not stored by us. The payment gateway performs all operations with this data and returns a callback confirming payment to Robinsonempire.com.

Data acquired from registration of vendors and member’s accounts

All data in your Robinson Empire store — products, customers, general information — is stored with Robinson Empire. We regularly scan Robinsonempire.com for breeches and protect this information with software updates and backups of your stores’ information. We store our data on Robinson Empire Services — the most reliable and secure hosting solution.

Conclusion

We are always committed to giving you the tools and confidence you need to buy and sell American products on the Internet market.

We would like to hear feedback from you on how we can improve your experience with our online store.

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